What Information We Hold and Why
We collect the details you provide when creating your account — name, email address, contact number and date of birth — along with transaction records tied to your chosen payment method. When you deposit or withdraw via Touch 'n Go eWallet, Boost or GrabPay, we log
-
1
the transaction reference, amount in RM and timestamp so we can match it to your account wallet and resolve any query you raise. We do not store your full eWallet PIN or banking credentials. We also collect device identifiers, browser session data and IP addresses to
-
2
detect unusual login patterns and protect your account from unauthorised access. Usage data — which sections of the lobby you visit, how long sessions last — helps us improve the experience without identifying you by name. Players in Kuala Lumpur and elsewhere access the platform under
-
3
the same data framework. All data handling is subject to applicable Malaysian law and is available only where local law permits. If you want to know exactly what we hold on your account, you can request a copy at any time through our live chat or
-
4
by writing to our support address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.